Connections and Setup Options

Review AutoSay's core building blocks and the external workflows to discuss during setup. Availability depends on account configuration and provider requirements; confirm your exact workflow in a demo.

Core Integrations

WhatsApp Business API

Active

Send and receive messages through the official Meta Cloud API. Template messages, media, interactive buttons, list messages, and location sharing.

MessagingCloud APIOfficial

Meta Business Suite

Active

Business verification, phone number management, template submission, audience insights, and seamless webhook configuration through Meta's platform.

Business ManagerVerificationTemplates

OpenAI

Active

AI-powered chatbot responses, product recommendations, intent detection, sentiment analysis, and intelligent conversation summarization.

AINLPRAGEmbeddings

Google Gemini

Active

Multi-modal AI capabilities for processing images, documents, and complex product queries. Advanced reasoning for nuanced customer interactions.

Multi-ModalAIVision

Platform Features

Webhooks

Active

Real-time notifications for incoming messages, status updates, delivery receipts, and conversation events via configurable webhook endpoints.

Real-timeEventsCallbacks

Visual IVR Builder

Active

Drag-and-drop flow builder for interactive WhatsApp menu systems. Route customers, collect data, trigger automations, and create multi-level menu trees.

AutomationNo-CodeFlows

REST API

Active

Full REST API for contacts, conversations, messages, broadcasts, campaigns, and team management. Securely authenticated, rate-limited, and well-documented.

APIDeveloperREST

Analytics Dashboard

Active

Real-time conversation analytics, response time tracking, AI performance metrics, agent productivity reports, and customer satisfaction scoring.

AnalyticsReportsKPI

Broadcast Engine

Active

Send targeted promotional campaigns to segmented audiences. Schedule broadcasts, track delivery rates, and measure engagement with detailed campaign analytics.

MarketingCampaignsScheduling

Multi-Language AI

Active

Test replies in the languages your customers use with your own catalog and service examples. Review terminology, unclear questions and human handoff during setup.

i18nTranslationAuto-Detect

E-Commerce & Product

Shopify

Discuss setup

Prepare product data from your Shopify store for a reviewed catalog import. Confirm the export format and separately assess any ongoing price or stock synchronization.

E-CommerceProduct SyncInventory

WooCommerce

Discuss setup

Prepare a product export from your WooCommerce store and check the detected fields before importing it. Confirm any ongoing store synchronization as a separate requirement.

WordPressE-CommerceCatalog

URL Product Import

Active

Import supported product data from an accessible URL. Review the detected fields and sample records before creating catalog items; available fields depend on the source format.

ScrapingAI ExtractAuto-Import

CSV / JSON Import

Active

Import product records from CSV or JSON after reviewing the mapped fields and preview. The import creates catalog items; check repeated imports to avoid duplicate records.

Bulk ImportCSVJSON

CRM & Helpdesk

Zendesk

Discuss setup

Scope a workflow for handing WhatsApp conversations to your support team. Confirm ticket fields, account access and the connection method before planning a Zendesk integration.

SupportTicketsHelpdesk

HubSpot CRM

Discuss setup

Discuss the contact details and conversation outcomes your team needs in HubSpot. Confirm data direction, permissions and the integration method before setup.

CRMSales PipelineLeads

Salesforce

Discuss setup

Identify the Salesforce records, fields and approval steps needed for your workflow. Connection availability and data mapping need to be reviewed for your account.

EnterpriseCRMAutomation

Freshdesk

Discuss setup

Discuss ticket creation and team handoff requirements for Freshdesk. Confirm the connection method, required account access and error handling before implementation.

HelpdeskOmnichannelSupport

Automation & Payments

n8n

Discuss setup

Scope a webhook-based workflow with your n8n environment. Agree on the event format, authentication, retries and a small test before using it with customer data.

AutomationSelf-HostedWorkflows

Zapier

Discuss setup

Discuss which action you want to trigger and which destination should receive the data. Confirm a suitable connection method and account requirements before planning automation.

No-CodeWorkflowsAutomation

Stripe

Platform billing

Stripe supports AutoSay subscription checkout and the billing portal when configured. Collecting payments from your own customers through WhatsApp is a separate requirement to confirm.

PaymentsInvoicingSubscriptions

PayPal

Discuss setup

Discuss how payment information should reach your customers and how your team will confirm payment. Verify provider availability and the connection method before planning a PayPal workflow.

PaymentsGlobalCheckout

Google Sheets

Discuss setup

Define which records and fields your team needs in a spreadsheet. Confirm account permissions, the connection method and update frequency before planning a Google Sheets workflow.

SpreadsheetLoggingReports

Google Calendar

Discuss setup

AutoSay appointment workflows use configured availability and appointment records. Confirm an external Google Calendar connection, data direction and conflict handling separately.

BookingCalendarScheduling

Communication & Channels

Slack

Discuss setup

Discuss which conversation events should notify your team in Slack. Confirm the connection method and permissions; replying from Slack needs a separately tested workflow.

NotificationsTeam ChatAlerts

Telegram

Discuss setup

Discuss a Telegram workflow and the account access it would require. Channel availability and assistant behavior need to be confirmed before using it with customers.

Multi-ChannelMessagingBot

Facebook Messenger

Discuss setup

Discuss your Page inbox and the handoff your team needs. Confirm channel availability, permissions and the connection method for your account.

SocialMessengerUnified Inbox

Instagram DM

Discuss setup

Discuss your Instagram messaging requirements and account type. Confirm channel availability, permissions and the supported workflow before setup.

SocialDME-Commerce

Email (SMTP / IMAP)

Discuss setup

Review the email provider, delivery requirements and any inbound message handling your team needs. Sending email and reading a mailbox are separate capabilities to confirm.

EmailNotificationsTransactional

Website Live Chat

Discuss setup

Discuss the website conversation and handoff you want to offer. Confirm widget availability, deployment requirements and the supported channels before planning a rollout.

Live ChatWidgetWeb-to-WhatsApp

Need a custom integration?

Enterprise customers can request custom integrations tailored to their systems.